11. Billing Inquiry 1

letter of request

(slide 1)

 

Push play and listen. The whole passage is read at normal speed for you to listen for meaning. Do not write.

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VOCABULARY:

service plan - a contract, an agreement with a phone company 

subscriber - a person who has an agreement with a phone company

caller identification - knowing who is calling 

pamphlet - the little booklet that tells about your phone company's 

                various offers or products

premium - something that is more expensive

authorize - give permission to

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When you finish listening, click the right arrow to move to the next slide,
 

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