16. Thank You for Buying
letter to a customer
As always, it is recommended that new vocabulary be written before you listen and write. Push play and listen. The whole passage is read at normal speed for you to listen for meaning. Do not write.
- "www dot barnes dot com forward slash survey"
the competition - companies in the same business as yours
home furnishings - things like a sofa or a chair for homes
survey - a questionnaire (questions about a topic so that a company can know your opinion about it)
a questionnaire - a set of questions, a survey
confidential - secret
anonymous - without a name
improve - get better
When you finish listening, click the right arrow to move to the next slide,