16. Thank You for Buying

letter to a customer

(slide 1)

 

As always, it is recommended that new vocabulary be written before you listen and write. Push play and listen. The whole passage is read at normal speed for you to listen for meaning. Do not write.

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NAMES: 

www.barnes.com/survey - "www dot barnes dot com forward slash survey"

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VOCABULARY:

the competition - companies in the same business as yours

home furnishings - things like a sofa or a chair for homes

survey - a questionnaire (questions about a topic so that a company can know your opinion about it)

a questionnaire - a set of questions, a survey

confidential - secret

anonymous - without a name

improve - get better

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When you finish listening, click the right arrow to move to the next slide,
 

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