17. Telecom Customer Complaint - 83 words

complaint letter

(slide 1)

 

As always, it is recommended that new vocabulary be written before you listen and write. Push play and listen. Do not write.The whole passage is read at normal speed for you to listen for meaning. 

​

VOCABULARY:

subscriber - a customer

dial-up internet - phone line internet access

brochure - information provided by service companies on paper

premium - more expensive

​
When you finish listening, click the right arrow to move to the next slide,